Job Title

Who We Are: is a rapidly growing eCommerce company with a strong emphasis on customer engagement and service excellence.With a global presence—including offices in the United States, Poland, and Mexico—we proudly support a portfolio of internationally recognized brands. Our comprehensive solutions encompass marketplace implementation, eCommerce technology, and logistics, enabling brands to streamline their operations and enhance the customer experience.Headquartered in Houston, Texas, partners with leading top brands such, providing the infrastructure and strategic support essential for success in the digital commerce landscape.BenefitsFood vouchers90-day contract, then open-ended30-day bonus35% vacation bonusLife and medical insuranceOn-site Polanco, CDMXSalary up to $29,000.00 monthly gross salaryThe Role:Detail-oriented Amazon Supply Chain Specialist needed to support daily operations across multiple Seller Central accounts — working closely with Brand Managers and clients on account health, inbound shipments, and reporting accuracy.What will you do:Perform daily account audits across assigned accounts to identify and escalate issues related to performance, account health, inventory, or Amazon policy.Create and manage tickets in the internal project management system with clear issue descriptions, supporting data, and action steps.Manage the Send to Amazon (STA) workflow end-to-end: create approved shipments, monitor progress, and communicate updates directly with clients.Conduct weekly audits of fees and shipments, coordinating with Brand Managers and clients to collect and maintain required documentation.Contact Amazon Seller Support via case logs, chat, and phone to resolve issues accurately and in a timely manner.Pull, organize, and format data from Amazon Seller Central and internal systems to build and maintain reporting dashboards.Complete ad hoc reporting and account checks based on client or team requests.Who you are:Experience2+ years in Amazon Seller Central, including 6+ months hands-on with the Send to Amazon (STA) workflow. English proficiency B2, C1, C2Technical SkillsIntermediate to advanced Microsoft Excel (pivot tables, macros, lookups)CommunicationStrong written and verbal communication in English; ability to communicate clearly with clients and internal teams.Work StyleProactive, detail-oriented, and adaptable; comfortable managing multiple priorities in a fast-paced environment.Problem SolvingAble to independently troubleshoot issues, interpret data, and recommend effective solutions with minimal guidance.Work LocationOn-site required. This role is based in-office 5 days a week.