Job Title

At Hays, we believe in being lifelong partners — to our people and our customers. As a Client Services Leader within our Enterprise Solutions team, you'll sit at the heart of that promise: owning key client relationships, driving account growth, and delivering a seamless, high-quality recruitment experience every day. This is a high-visibility role for someone who thrives on building trust, solving problems, and making things happen.What You'll DoOwn the Client RelationshipYou'll be the primary point of contact for key hiring managers, HR partners, and senior stakeholders — building lasting partnerships grounded in expert advice, market insight, and consistent delivery. When issues arise, you'll handle them with professionalism and speed.Grow the AccountYou'll identify opportunities to expand the scope of service, contribute to fee targets, and work hand-in-hand with delivery partners to maximize results. Your account is your business — you'll treat it that way.Run a Tight, Compliant ProcessFrom requisition intake to offer management, you'll keep every step moving: job postings, interview scheduling, talent pool management, onboarding coordination, purchase orders, and reporting. You'll maintain data integrity across all systems and ensure SLAs are met without exception.Use Data and Technology SmartlyYou'll be a confident user of recruitment technologies and VMS platforms, contributing to reports, tracking activity, and using business intelligence to stay ahead of client needs.What You'll BringStrong relationship-building skills — you know how to earn trust and keep itClear, professional communication, written and verbal (English and Spanish)A process-driven mindset with genuine attention to detailThe ability to stay composed and effective under pressureExperience working across multiple stakeholders simultaneouslyComfort with recruitment or workforce management systems (VMS experience a plus)A collaborative approach — you share knowledge and learn from others2+ years of experience in an MSP, RPO, or staffing environmentWhat You'll GetSalary: 46,385 - 63,446 MXN/monthMedical, dental, and vision insurance30-day Christmas bonus + 25% vacation premiumFood vouchers (MXN $2,500) + home office stipend (MXN $600)Wellhub membership3 personal days + birthday offMonday–Friday schedule with hybrid flexibilityA defined career path within a global recruitment leaderOur ValuesBuild Partnerships · Think Beyond· Do the Right ThingHays is an equal opportunity employer committed to diversity, equity, and inclusion. Everyone is welcome here.Ready to take the next step? Apply now and let's create your tomorrow.