Job Title

Job ResponsibilitiesDevelop and maintain business relationships with local pharmaceutical, cosmetics, and healthcare product manufacturers using glass bottles in Mexico to ensure long-term cooperation stability. Understand customer needs in purchasing, quality, and production departments and provide professional medical glass product solutions. Accurately communicate customers' quality, compliance, and technical requirements for packaging materials to China headquarters for coordination of production and delivery. Handle customer feedback and quality complaints, coordinating with internal quality inspection departments to close the loop on issues. Promote customer repurchase plans to improve satisfaction and market share. Assist in the operation and coordination of the local warehouse and team, supporting headquarters in developing the Mexico market system. Core Qualities Outgoing and proactive:Willing to visit clients frequently and actively promote cooperation. Meticulous and detail-oriented:Accurately record and convey clients' compliance and quality requirements. Stress-resistant:Able to handle urgent orders and unexpected issues calmly. Integrity and reliability:Strictly fulfill delivery schedules and product standards. Confidentiality:Protect client purchasing and quality information rigorously. Key Competencies Familiar with product applications in the pharmaceutical, cosmetics, and healthcare packaging industries. Understand customer purchasing, quality inspection, and after-sales processes. Strong cross-cultural communication and coordination skills for effective China–Mexico team collaboration. Ability to convert vague customer needs into clear product solutions. Experience Requirements Minimum 3 years of experience in the pharmaceutical, cosmetics, healthcare, or glass packaging materials industry, or direct client-facing roles with manufacturers. At least 1 year of direct service experience with pharmaceutical/cosmetic/healthcare clients (flexible for exceptional candidates). Preferred: Experience serving Mexico pharmaceutical companies or branches of international pharma/cosmetics/healthcare firms. Preferred: Proven track record of maintaining client relationships for 2+ years with measurable repurchase rate improvement. Bonus Points Ability to independently develop annual client maintenance plans. Familiarity with Mexico pharmaceutical regulations and purchasing preferences. We Offer Competitive salary and performance bonuses. Comprehensive training support (product knowledge, regulations, and sales techniques). International teamwork environment with career growth opportunities.