Job Title

Property Management Mexico Contractor / 1099About the Role We are seeking an exceptionally organized, hospitality‑minded Remote Property Manager to oversee a portfolio of high‑end vacation rental properties. In this role, you will serve as the primary point of contact for property owners and guests alike, ensuring every touchpoint—from initial owner onboarding to post‑stay guest follow‑up—reflects the white‑glove standards our brand is known for.This is a remote‑first position requiring strong self‑direction, sharp communication skills, and a genuine passion for delivering exceptional experiences. You will manage complex, multi‑stakeholder relationships while keeping a close eye on property performance, financials, and operational efficiency across your assigned portfolio.Key Responsibilities Owner RelationsServe as the dedicated point of contact for property owners, building trusted, long‑term relationshipsProvide owners with regular performance reports covering occupancy, revenue, guest satisfaction, and property conditionProactively communicate property issues, maintenance needs, and market opportunitiesConduct periodic owner calls and reviews, presenting data‑driven insights and recommendationsFacilitate onboarding of new properties to the portfolio, including property audits and setup coordinationGuest ExperienceOversee the full guest journey from pre‑arrival communication through post‑departure follow‑upRespond to guest inquiries and resolve issues promptly, ensuring satisfaction at every touchpointCoordinate concierge‑level services including local recommendations, special occasion arrangements, and custom requestsReview and respond to guest feedback and ratings; identify patterns and implement improvementsMaintain and update guest‑facing property information, house manuals, and welcome materialsAsset ManagementMonitor property condition and performance, coordinating regular inspections with local teamsTrack and manage property inventories, furnishings, appliances, and amenitiesEvaluate capital improvement opportunities and present recommendations to ownershipMaintain detailed property records, including maintenance logs, inspection reports, and warranty documentationEnsure all properties meet brand standards and local regulatory requirementsSource, vet, and manage a network of local vendors including housekeeping, maintenance, landscaping, and specialty servicesNegotiate service agreements and maintain up‑to‑date vendor contractsMonitor vendor performance against SLAs and quality standards; address issues and rotate vendors as neededCoordinate timely scheduling of recurring and one‑off services across the portfolioBuild and maintain a reliable bench of backup vendors to ensure uninterrupted operationsDevelop and manage annual operating budgets for each property in your portfolioReview, approve, and code vendor invoices; ensure accuracy and flag variancesLead price negotiations with service providers and suppliers to achieve cost efficienciesTrack expenditures against budget and monthly financial summaries for ownersMaintain organized records of contracts, invoices, permits, and correspondence in the company's systemsProcurement & Supply ChainManage ongoing procurement of consumables (toiletries, cleaning supplies, linens, kitchen essentials) across the portfolioMonitor inventory levels and establish par levels; coordinate replenishment ahead of high‑occupancy periodsSource and order replacement items for furnishings, equipment, and décor as neededIdentify opportunities to consolidate purchasing and negotiate volume discountsCoordinate deliveries with local teams and verify receipt and quality of all ordered goodsQualifications Required4+ years of experience in property management, vacation rental operations, or luxury hospitalityDemonstrated ability to manage multiple properties or accounts simultaneously in a remote environmentStrong financial acumen—budgeting, invoice review, and cost negotiation experience requiredExcellent written and verbal communication skills with a professional, polished demeanorTech forward: proficient with property management software, AI administration, etcExceptional organizational skills, attention to detail and high output over multiple tasksSelf‑motivated with a proven ability to work independently and prioritize across competing demandsPreferredExperience with luxury short‑term rental brands or boutique hotel operationsBackground in owner relations or asset management for investment propertiesKnowledge of local STR regulations, licensing, and compliance requirementsOther language proficiency is a plusWhat We OfferCompetitive base salary commensurate with experienceAnnual performance bonus tied to portfolio metrics and owner satisfactionFully remote position with flexible schedulingA collaborative, growth‑oriented team culture with genuine career advancement opportunities#J-18808-Ljbffr