Job Title

Client Success Representative A Project Manager or Scrum Master with a Computer Science or related degree and 2–3 years of experience , who thrives in client-facing environments and brings strong organizational, operational, and communication skills to the table. Client Relationship & Health MonitoringProject ReallocationsPlan and support Client and DP travelBilling complianceIntermediate 2 - 3 years of experience in the project manager or scrum master role.Contributes to team discussions and internal processes when appropriate, supports team decisions, Helps on internal roles and responsibilities.Shows good emotional intelligence and always uses social awareness.Ensures the highest quality of information and tailors communication.Demonstrates commitment to the Company, the Client Success team, Engineers, and our clients.Manages and supports multicultural groupsFurthers tech interests by attending meetups, workshops, events, and/or watching conference talks and/or reading material online.acts with customers in mind and values the importance of providing high-quality customer service.SupervisionPromotes high performance.Mentoring CSU Juniors and CSU TraineesStrong English level to communicate clearly, professionally, and in a timely manner in both verbal and written form across a wide variety of audiences.Strong organization and good planning skillsScrum master or Project Management experience.Experience with the Agile/Iterative MethodologyEnsures key decisions are documented with supporting information and analysis as appropriate.Provides regular updates on the account health project to the team and stakeholders.Monitors project risks and initiates response plans as needed.Conducts project health checks with teams and clients professionally and amicably.Effective project coordination and oversightFully understands the Full Life Cycle Projects from Start to Post-Implementation