Job Title

Job Responsibilities - Develop and maintain business relationships with local pharmaceutical, cosmetics, and healthcare product manufacturers using glass bottles in Mexico to ensure long-term cooperation stability. - Understand customer needs in purchasing, quality, and production departments and provide professional medical glass product solutions. - Accurately communicate customers’ quality, compliance, and technical requirements for packaging materials to China headquarters for coordination of production and delivery. - Handle customer feedback and quality complaints, coordinating with internal quality inspection departments to close the loop on issues. - Promote customer repurchase plans to improve satisfaction and market share. - Assist in the operation and coordination of the local warehouse and team, supporting headquarters in developing the Mexico market system. Core Qualities - Outgoing and proactive: Willing to visit clients frequently and actively promote cooperation. - Meticulous and detail-oriented: Accurately record and convey clients’ compliance and quality requirements. - Stress-resistant: Able to handle urgent orders and unexpected issues calmly. - Integrity and reliability: Strictly fulfill delivery schedules and product standards. - Confidentiality: Protect client purchasing and quality information rigorously. Key Competencies 1. Familiar with product applications in the pharmaceutical, cosmetics, and healthcare packaging industries. 2. Understand customer purchasing, quality inspection, and after-sales processes. 3. Strong cross-cultural communication and coordination skills for effective China–Mexico team collaboration. 4. Ability to convert vague customer needs into clear product solutions. Experience Requirements - Minimum 3 years of experience in the pharmaceutical, cosmetics, healthcare, or glass packaging materials industry, or direct client-facing roles with manufacturers. - At least 1 year of direct service experience with pharmaceutical/cosmetic/healthcare clients (flexible for exceptional candidates). - Preferred: Experience serving Mexico pharmaceutical companies or branches of international pharma/cosmetics/healthcare firms. - Preferred: Proven track record of maintaining client relationships for 2+ years with measurable repurchase rate improvement. Bonus Points - Ability to independently develop annual client maintenance plans. - Familiarity with Mexico pharmaceutical regulations and purchasing preferences. We Offer - Competitive salary and performance bonuses. - Comprehensive training support (product knowledge, regulations, and sales techniques). - International teamwork environment with career growth opportunities.