Job Title

National Account Manager – Premium Services & 3PL (U.S.–Mexico Cross-Border) About the role As a National Account Manager, you will partner with other sales and operations leaders across XPO’s network to lead strategic growth across LTL and other offerings, with a primary focus on U.S.–Mexico cross-border solutions. This role is responsible for developing and expanding relationships with enterprise customers that require seamless, efficient transportation across the U.S.–Mexico corridor. You will partner with U.S.-based internal teams and external stakeholders to design customized cross-border solutions, navigate the complexities of international logistics, and drive revenue growth within large, complex accounts. Pay, benefits and more - Competitive compensation package - Savings fund with company match - 15 days of PTO in your first year - Paid company holidays - Car allowance - Grocery allowance - Medical, vision, and dental insurance (includes coverage for immediate family) - Uncapped Commission - Christmas Bonus (Aguinaldo) and Profit Sharing (Utilidades) What you’ll do on a typical day - Develop and execute strategies to grow revenue and market share across enterprise and national accounts with U.S.–Mexico cross-border shipping needs - Engage with large, complex customers (including Fortune 100-type organizations) to deliver premium, customized cross-border logistics and 3PL solutions - Identify, develop, and close new business opportunities focused on cross-border freight and supply chain services - Partner cross-functionally with internal teams, including Sales, Customer Service, and Operations, both in the U.S. and Mexico, to deliver seamless cross-border solutions - Lead complex negotiations by identifying options, interests, and trade-offs to achieve mutually beneficial outcomes across international stakeholders - Spearhead the development and positioning of tailored cross-border service offerings within Premium Services and 3PL - Build and maintain strong relationships with key stakeholders on both sides of the border through in-person, phone, and digital engagement - Maintain accurate and up-to-date customer and sales activity records within What you’ll need to succeed at XPO Minimum qualifications: - Bachelor's degree in international business, Business Administration, Economics or equivalent, related work experience - 4 years of experience in sales, Third-Party Logistics (3PL), Less-than-Truckload (LTL), cross-border logistics, project management, and/or supply chain - Proven ability to lead complex, multi-country negotiations and drive deal strategy - Experience building and maintaining relationships with senior and C-level executives - Experience using or similar CRM platforms - Valid driver’s license - Bilingual in English and Spanish Preferred qualifications: - Availability to travel up to 75%, including travel within Mexico and the U.S. and a valid Passport - 5 or more years of experience across sales, 3PL, LTL, or cross-border logistics environments - Direct experience managing U.S.–Mexico cross-border freight, customs, and transportation solutions - Experience managing large enterprise or global accounts - Ability to analyze competitor strategies, products, and pricing dynamics across cross-border markets - Demonstrated ability to influence internal and external stakeholders, including executive leadership - Experience structuring and negotiating customized cross-border logistics solutions and service terms - Strong verbal and written communication skills