Job Title

We are expanding our team in Guadalajara, Mexico! We are looking for exceptional HR talent to join the team. The important things - what will you be doing as a Global Payroll & HR Operations Manager? The Global Payroll & HR Operations Manager will be accountable for all payroll, benefits administration, onboarding, offboarding and first-line query management for global our employees and managers, ensuring compliance and effectiveness across all region Key Responsibilities: Payroll Oversee payroll operations for US, Mexico, Germany, and the UK, ensuring timely and accurate execution. Manage regular and ad-hoc payroll reporting to both internal stakeholders and external bodies. Provide expert guidance on complex payroll issues when escalated. Maintain a strong partnership with ADP and other managed payroll services to ensure compliance across all regions. Ensure the effective operation of all leave and other related schemes according to country-specific policies. Partner with stakeholders to complete internal audits. Benefits Lead the global benefits administration, ensuring alignment with company goals and employee needs. Manage relationships with vendors and our global brokers to ensure optimal service delivery. Manage complex benefits issues when escalated and provide strategic advice on benefits administration. Conduct annual reviews of the benefits offerings in all regions to ensure competitiveness and compliance. Partner with Total Rewards leads to communicate with brokers and select benefits plans. HR Operations Oversee critical HR processes such as onboarding and offboarding, ensuring seamless execution and accurate data management. Regularly evaluate and optimize HR processes to enhance efficiency and effectiveness. Advise on first-line queries when escalated. Collaborate with international colleagues to align and enhance HR practices. People Partner Act as a strategic partner to the VP, LATAM, advising on critical people matters and driving the company culture in Mexico. Work with the VP, LATAM to build and drive the company's culture in Mexico. Ensure alignment to the company's values in all people processes in Mexico. Be the key representative in LATAM for the HR function . Partner with Talent Lead to drive best practice in Mexico including talent acquisition, management and development. What you need for success: Minimum of 10 years of experience in HR Operations and Payroll roles. Extensive experience with a global remit (US experience preferential). Deep theoretical and practical knowledge of employment legislation in Mexico. Strong understanding of global payroll and benefits (US preferential). Ability to maintain strict confidentiality regarding payroll, benefits and employee issues. Exceptional numerical and analytical skills. High level of accuracy and attention to detail. Outstanding communication skills in English, both written and verbal. Strong Customer Service ethos, with proven resilience. Proactive in recommending and implementing improvements to HR processes and services. Proven management experience with a track record of driving execution and achieving results. Proficient in Microsoft Office applications, especially Excel and Word at an intermediate or advanced level. Degree in HR or a related field. A positive, adaptable and professional working attitude is essential. Our Benefits also include: Christmas Bonus: 30 days’ pay. Additional holidays: 20 days of paid holiday with 25% leave bonus. Private Medical coverage. Life insurance. Food and Grocery Vouchers. Savings Fund.