Job Title

ResponsibilitiesLeads a team of full cycle recruitersPartners with department leads to plan monthly hiring needsAttends meetings at the company siteHost client visits as necessaryAssists the TA director in developing department goals, objectives and processesEvaluates reports, processes, and results in relation to established goalsRecommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performedCollaborates with Operations/Management on staffing needs and process improvementsManages/maintains recruitment statistics and reportingEstablishes and manages relationships with external sources to assist with staffing demandsAssures company compliance with Mexico laws and regulationsConsults with Human Resources and/or legal counsel as appropriate on personnel recruitment mattersPlans, organizes and controls all activities of the departmentParticipates in developing department goals, objectives and systemsRuns hiring eventsOther duties as assigned or neededQualification & Experience5 years of recruiting experience in a call center BPO environment3 years of supervisory experience, leading a team of recruitersExpert level EnglishMicrosoft tools- excellentExperience using ATS (Applicant Tracking Systems)Ability to work in officeMotivated and driven to meet weekly goalsAble to work in a fast paced team atmosphereFriendly and approachableAble to work independently but also know when to escalate issue*This is a fast paced position, with new hire orientation classes starting weekly*