Job Title

JOB DESCRIPTION Insight Global is looking for a Network Engineer to join a Fortune 100 client remotely in Mexico. The Network Engineer will join the North America Network Deployment team supporting various network related projects. The network engineer will be responsible for the design, deployment, and maintenance of functional networks, including LAN, WLAN, and WAN. This individual will configure and install software, servers, routers, switches, firewalls, and other network devices. This resource will be tasked with reviewing and validating network documentation, such as low-level designs (LLDs), port forwarding/mapping, cabling surveys, and wireless surveys. Additionally, the engineer will be tasked with troubleshooting and resolving escalated issues from lower-tier support, addressing both cloud and local infrastructure problems. The network engineer will maintain comprehensive and up-to-date technical documentation and continuously analyze and suggest improvements to network performance, capacity, scalability, and security. Applying Change Management processes is also part of the role, where tools like ServiceNow are leveraged for incident tracking, problem ticket assignment, and release management. Diagnosing, classifying, and resolving network incidents, as well as supporting root-cause analysis for persistent issues, are critical tasks. Lastly, you act as a liaison between engineering and operations teams to resolve production issues, prioritize backlogs, and address vulnerabilities. REQUIRED SKILLS AND EXPERIENCE - 10+ years of experience working as a network engineer - 5+ years of experience working with Network Cloud Services - CCNP certification - Strong knowledge of IP Networking, LAN, WLAN, VoIP, Wireless, and SD-WAN - In-depth knowledge of TCP/IP and communication protocols. Knowledge of IPsec, GRE tunnels, multicasting, and traffic balancing techniques - Experience managing and coordinating network and cloud changes (IP routes, policy map, ACL, configuration ports, express routes, regions, etc.) - Knowledge of network routing (BGP, EIGRP) and switching protocols, multicast and QoS protocols, and Cisco hardware routers and switches - Ability to travel to the US and Canada 1x per month NICE TO HAVE SKILLS AND EXPERIENCE - CCNA certification - Experience working with wireless networks - Hands-on experience with Cisco Nexus switches