Involves providing courier services directly to customers on a daily basis including driving, customer service and completing any related administration or paperwork.General job description:- Provides efficient and safe delivery and pick-up of packages and documents, while representing the company in a professional manner.- Operates non-articulated vehicles safely and efficiently, complying with all governmental and Corporate procedures.- Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss-sorts.- Seeks additional business from current customers, attempts to gain new business (passes leads to sales department), and informs sales department of significant changes in customer use/competitor’s actions.- Answers customer questions on FedEx feature of service and keeps customers informed about the company and its services.- Ensures that packages conform to FedEx features of service; that proper labeling in provided; and that all paperwork is complete, neat, and accurate.- Determines legality of packages including special requirements for dangerous goods and international shipments and separates packages by service type and destination in accordance with established procedures.- Scans packages according to prescribed procedures and demonstrates proficiency in features of service and equipment.- Ensures customers have adequate supply of FedEx materials for shipping.- Meets aircraft and transports packages as required for sorting operations.- Loads and unloads aircraft, containers, and company vehicles and operates mechanized ramp equipment to load and unload packages.- Cleans, washes, and performs minor maintenance to company vehicles as necessary and maintains neat and clean personal appearance to uphold company’s public image.- May require other duties as assignedMinimum Requirements:Minimum Education:- High School diploma/Equivalent preferred- Basic English skills preferredMinimum Experience:- One (1) year of experience driving 3.5 ton. trucks- Must possess appropriate license for vehicle assigned in accordance with specific country regulations- Good driving record- Must be 21 years old or olderMinimum**Required Skills**:- Ability to lift 70 lbs. (32kgs) and to maneuver packages weighing up to 150 lbs. (68kgs) with appropriate equipment- Good verbal and writing communication skills, human relations, and team player- Must be able to successfully complete Reading, Map Reading, Sorting, and math sections of the Basic Skills Test- Customer orientated with good organizational skills- Problem Solving Skills- Accuracy & Attention to Detail- Planning & Organizing Skills- Team Working Skills- Must be able to work variable shifts.FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:- 2020 Fortune’s World Most Admired Companies (14th)- 2019 Fortune’s Best Places to Work (15th)- 2019 Forbes’s One of the “Best Employers for Diversity”- 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)- 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years- 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible- 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.- 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.
Job Title
Lm014: Courier