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Job Title


Human Resources Director


Company : The Call Center Doctors


Location : toluca,


Created : 2025-05-04


Job Type : Full Time


Job Description

Direct message the job poster from The Call Center Doctors Unleash 30% More Revenue with Custom Virtual Call Centers – Millions of Calls Daily, One Goal: Skyrocket Your Bottom Line We’re Hiring: HR Director | Remote | Heavy-Metal, Hyper-Scale People-Ops Commander We’re growing VERY fast. Last year we hit $2 million . We just closed $1 million in Q1 . Our goal is $10 million this year— and we’re on track. To get there without detonating, we need a frontline HR Director who can marshal our team of HR generalists, tame 200 monthly onboarding/off-boarding moves, and turn spreadsheet chaos into bullet-proof systems. This is not a cushy director seat This is a war-time, Slayer-on-repeat role for someone who types 60 WPM+ , thinks in dashboards, and caffeinates on urgency. You’ll step in above two freshly hired HR Generalists, relieve our Interim HR Director (Jane) of the trench warfare, and own end-to-end people operations for 150+ remote contractors (mostly international) —scaling toward 400 by year-end. What You’ll Be Doing Architect the high-volume engine: design playbooks so 200 hires/exits a month feel boring. Lead & coach the generalist squad; delegate ruthlessly, audit relentlessly. Own BambooHR, Slack, and Google Sheets —drive zero-defect data hygiene and live KPI dashboards (time-to-fill, retention, ramp speed). Write & enforce SOPs in real time; document as you scale. Automate everything : Zapier, ChatGPT, macros—whatever kills manual clicks. Report straight to the COO ; partner tight with Finance & Legal on comp, contracts, and risk. Work EST core hours (9 am – 6 pm ET) at a 40–50 hr/week clip; spikes welcomed. You Might Be the One If 5+ years leading HR or People Ops in a startup/BPO/high-volume environment. Tool-stack monster: HRIS, ATS, Google Workspace, spreadsheet formulas, basic SQL. Comfortable in heavy-metal-level pressure —you keep calm, others draft off you. PHR, SHRM-CP, or global HR certification a plus but not required; results outrank initials. What You Get $14 USD/hour (≈ $29–36 k/yr at 40–50 hrs). Quarterly compensation reviews —hit KPIs, lock in raises. Remote-forever flexibility (BYO hardware). A front-row seat to scale a $10 M+ rocket and carve a path to VP People with equity upside. A culture that feels like a double-kick drum solo—fast, loud, electrifying. Instant-Interview Pipeline (Read This!) Zoom lobby is live 08:00–20:00 ET, every day. Jump in any time; recruiter runs a 10-minute turbo screen. Pass the screen? Jane drops in for a 20-minute deep dive. We care if you can command HR chaos, scale people systems, and keep the mosh pit moving. Ready to throttle up? Hit the Zoom link now and melt faces. Seniority level Director Employment type Contract Job function Project Management, Human Resources, and Administrative Industries: Human Resources Services #J-18808-Ljbffr