Job Title

**Company Description** Since its spin-off in September 2025 AUMOVIO continues the business of the former Continental group sector Automotive as an independent company. The technology and electronics company offers a wide-ranging portfolio that makes mobility safe, exciting, connected, and autonomous. This includes sensor solutions, displays, braking and comfort systems as well as comprehensive expertise in software, architecture platforms, and assistance systems for software-defined vehicles. In the fiscal year 2024 the business areas, which now belong to AUMOVIO, generated sales of 19.6 billion Euro. The company is headquartered in Frankfurt, Germany and has about 87.000 employees in more than 100 locations worldwide. **Job Description** Handling and confirming customer orders. Creating and tracking delivery schedules. Contacting daily with customers and internal departments. Monitoring and optimizing inventory levels. Preparing reports and analyses (e.g. analysis of changes in the customer's call offs). Managing logistics-related documentation and master data.u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002u2002 Maintenance of failure messages regarding the customer call-offs and daily update of the necessary corrections.u2002u2002 Coordinating with production planning and warehouse teams to ensure timely deliveries. Handling customer complaints and logistics-related escalations. Participating in cross-functional meetings and projects. Supporting continuous improvement initiatives in logistics processes. **Qualifications** Understanding of **automotive logistics flows** , especially: Customer callu2011offs / EDI demand. JIT/JIS processes. Production planning basics. Inventory management. **SAP** (SD module). **EDI** knowledge (customer scheduling agreements, delivery schedules). **Advanced Excel** (VLOOKUP/XLOOKUP, pivot tables, conditional formulas). Experience with **ERP/MRP systems.** Ability to: Analyze customer demand changes. Track KPIs (delivery performance, inventory levels, shortages). Prepare daily/weekly/monthly performance dashboards. Ability to manage **customer complaints and escalations** professionally. Rootu2011cause analysis (often used: **5 Whys, Ishikawa** ). Corrective-action followu2011up. Making decisions quickly under pressure. Experience: **1u20133 years** in customer service (automotive industry). Advanced English. **Additional Information** We are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes. \#LI-FE2 Ready to take your career to the next level? The future of mobility isnu2019t just anyoneu2019s job. u200bMake it yours! **u200bJoin AUMOVIO. Own Whatu2019s Next.u200b**