About UsAt Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.Location:Parque Industrial Mitras, Calle Beta 8023, C.P. 66023, García. Nuevo LeónModality: RemoteWhat will you do?Receive and route all customer orders to the company, providing the necessary information; verifying the feasibility to fulfill the order requirements with production and shipping, and confirming with the customer if necessary.Receiving customer ordersEntry sales order in the systemAnswer calls/emails from customers and routing them to Account ManagersProvide information to customers about their shipments, bills, prices, etc.Tracking and update of list for open and scheduled ordersInforming Account Managers and/or on-site service technicians of order deadlines to schedule shipments in a timely manner.What are we looking for?Education:Student of Bachelor Degree (Studies related to Administration)6th. Semester and aboveRequired Skills and Competencies:Team WorkCollaborationCustomer Service OrientationWhat’s in it for you?Work for a global leader industryExcellent opportunity to get real work experienceOpportunities to see your efforts contribute toward the success of the businessScholarshipOur values:Live SafeExceed Customer ExpectationsDrive ResultsEmbrace DiversityDo Great Things TogetherAct with integrityOur core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.Join the team in Mexico and GROW where your contributions will matter!
Job Title
Customer Service Intern