dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.We are looking for a Shopper Insights Senior Client Lead to manage a portfolio of consumer packaged goods clients. You will be working with these clients to build trusted client relationships, execute client plans, and deliver first-class, customer focused insight recommendations to support category growth. The role supports Client Lead Manager to achieve revenue targets through the identification of incremental revenue opportunities with our clients and delivering great value through our work. You will be working with a suite of dunnhumby tools and capabilities and collaborating with internal solutions experts to consult with our clients, scope out insight briefs, deliver projects, and achieve client objectives.What we expect from youBachelor’s degree or equivalentExperience with data interpretation and insightRelevant CPG, Merchants or Retail experienceClient facing or stakeholder management experienceKnowledge of customer insights and consultative approach to sellingExperience with the SHOP/Shelf Review, Category management: assortment analytics, customer insight analyticsProject management experienceWhat you can expect from usWe won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. Everyone’s invited.Our approach to Flexible WorkingAt dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
Job Title
Shopper Insights Team Leader