Job Title

We are looking for a Collections Specialist to manage and recover a portfolio of over 160 active corporate accounts. This role focuses on overdue debt recovery and requires strong skills in payment reconciliation, historical payment integration, and direct B2B negotiation.Key ResponsibilitiesManage assigned portfolio with a focus on reducing delinquency and recovering overdue debt.Perform complex reconciliations and integrate historical payments.Track each account in the collections system and CRM (preferably Axapta).Follow up actively on accounts over 90 and 180 days past due.Resolve account discrepancies, billing issues, credit notes, and re-invoicing (via DocuWare).Generate and send monthly account statements.Negotiate payment plans and commitments with corporate clients.Monitor and follow up on payment promises to ensure compliance.Maintain updated customer guarantees (e.g., promissory notes).Generate CEP complements for correctly applied payments each month.Collaborate with internal teams to resolve disputes and improve customer satisfaction.Identify upsell opportunities not detected by the sales team.Comply with Ricoh’s global standards, information security, and business continuity policies.Ideal Candidate ProfileDegree in Business Administration, Accounting, Finance, or related fields.Minimum 2 years of experience in corporate credit and collections (B2B).Proven experience managing 160+ active accounts.Strong knowledge in reconciliation and integration of old payments.Proficient in intermediate to advanced Excel.Experience using CRM systems. Conversational English is mandatory. What We OfferBase salaryFull legal benefit and Superior benefits including life insurance, major medical expenses insurance, grocery vouchers, and moreDirect contract