Job Title

Job DetailsJob Title: Especialista de Control de Asistencia / Time & Attendance SpecialistLocation: MEXJob SummaryThis position is responsible for the accurate and efficient control of operational Time & Attendance processes across the organization. The role focuses on monitoring workforce attendance, generating insights through metrics and reporting, and identifying trends that support decision-making and labor cost control. The ideal candidate has strong experience in managing attendance operations has a solid background in operational workforce management processes and plays a key role in safeguarding legal compliance and operational efficiency.Job Responsibilities• Collaborate with HR, Operations, and Payroll teams to support workforce management and compliance monitoring through reliable attendance data.• Implement and maintain monitoring and control mechanisms to ensure the correct application of attendance policies, identifying deviations and proposing corrective actions.• Generate detailed and periodic reports on attendance metrics (absenteeism, punctuality, overtime, etc.) for the different areas, facilitating trend analysis and informed decision making.• Track, validate, and escalate attendance-related incidents to ensure timely and accurate payroll inputs.• Monitor and analyze attendance KPIs and generate periodic reports to support operational visibility and issue resolution.• Serve as the main point of contact for Time & Attendance operational matters, representing local team needs and ensuring alignment with HR and business objectives.• Continuously review attendance processes to identify improvement opportunities and standardize best practices.• Maintain clear documentation of processes, controls, and reporting flows to ensure continuity and transparency.• Ensure adherence to internal policies and procedures related to attendance management.Qualifications and Competencies• Bachelor’s degree or similar education in HR or Administration.• At least 3 years of proven experience in Time & Attendance.• Proven Team leadership ability.• Ability to work with highly skilled professionals• Above average planning, communication, problem solving and facilitation skills• Strong positive, service-oriented attitude• Ability to work under deadline pressure and straight commitment with financial and budget targets.• Strategic and analytical thinking, able to develop new concepts and contribute with new ideas to solve them quickly.• Experience with (HR) master data concepts.• Ensure HR operational processes and systems are meeting required standards in terms of internal business partner’s satisfaction, legal and Swissport requirements.• Desirable fluent in English, as the corporate language.• Dayforce HCM experience is a plus.