Location: Mexico City – ChapultepecJob Type: Full-time | On-siteAbout the RoleAt Foundever, we are looking for a dedicated and detail-driven Security & Compliance Associate to join our Regional team. This role is ideal for professionals with a background in auditing, analytics, IT, or security, who are ready to work in a dynamic and collaborative environment where attention to detail and problem-solving are essential.Key Responsibilities- Assist in physical security operations including security guard management and compliance checks. - Participate in IT security risk assessments and help identify mitigation strategies. - Support client visits and ensure audit readiness through documentation and evidence gathering. - Respond to security-related inquiries from internal teams and stakeholders. - Collaborate with IT teams to ensure systems and assets meet security standards and client-specific requirements. - Provide Tier 2 support for fraud investigations, data loss prevention (DLP) alerts, geolocation incidents, and other security alerts. - Help remediate missed SLAs tied to security awareness and account terminations. - Assist in regional follow-up activities after audits, including evidence collection and reporting. - Work with Enterprise Change Management to support security reviews for client-requested changes. - Manage and respond to security tickets assigned to deparment✅ Requirements- Intermediate to Advanced English - At least 12 months of relevant work experience in auditing, analytics, IT, or security. - Flexible schedule availability.. - Willingness to work on-siteSkills & Knowledge- Solid understanding of internal/external audits, regulatory processes, ethics, and violation tracking. - Strong research skills: source verification, database research, legal analysis, and internet searching. - Effective interpersonal and feedback communication abilities. - Strong verbal and written communication skills. - Competent in MS Office tools (Excel, Word, PowerPoint). - Strong numerical, verbal reasoning, and data analysis capabilities. - Proven problem-solving mindset: critical thinking, process improvement, and risk assessment.Why Join Foundever?Be part of a global leader in customer experience, working in a role that directly impacts security and compliance for top-tier clients. You’ll collaborate with experts, grow your career in cybersecurity and auditing, and contribute to a culture built on trust, responsibility, and innovation.
Job Title
Information Technology Security Analyst