Job Title

As _**Technical Support Agent**_ you_**will be part of a 3 months campaign**_ and participante in the resolution of technical problems and provides coaching and feedback on technical and customer service related issues.**About the Job**:- Provide hardware, software, and networking support to retail employees via phone- Thoroughly and efficiently document customer interactions while on the phone- Use customer service skills to assist retail employees and consumers to provide an outstanding customer experience- Ability to work evenings, weekends, and holidays- Dependability and punctuality are a must.**Skills**:Previous experience with- Technical Support (Windows Operating Systems, PC hardware, TCP/IP networking)- Customer Service- Familiarity with photography and digital imaging it's a big plus- Fluent English**What´s in for you**:- 100% Payroll- 100% Remote- Food Voucher- Saving Found- Christmas Bonus (30 days)- Health/Life Inssurance- Law Vacation & PrimaTipo de puesto: Tiempo completoSalario: $14,000.00 - $16,000.00 al mesHorario:- Horas extra- Turno de 10 horasPrestaciones:- Seguro de gastos médicos- Seguro de vida- Vales de despensaEducación:- Licenciatura terminada (Obligatorio)Experiência:- Soporte técnico IT: 2 años (Obligatorio)Idioma:- Ingles avanzado (Obligatorio)Licencia/Certificación:- informatica, sistemas, o a fin (Obligatorio)Disponibilidad de turnos:- Turno diurno (Obligatorio)- Turno nocturno (Obligatorio)- Turno de madrugada (Obligatorio)