**About Us**It's simple, we prosper by putting people ahead of profits. Point blank.We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee experience is exactly how we provide high-class service to our powerhouse clients. Helpware is a better kind of outsourcing, one centered around People.**So, why Helpware?**Let's start with the facts. In the past year, our team has grown 4 times in size across the globe and increased company revenue exponentially. That's not by coincidence. People are our single greatest commodity, which is why we are careful who is let into our world of Helpers. We are currently in search of a **Profile Publishing & Content Curation** to push the boundaries and join our team of hard-working, driven individuals. If you value hard work, driving change, and contributing to something greater than yourself, check out the details below and apply!In this role, you will support the content quality of our directories by acting as a gatekeeper of content being submitted to our client's website, publishing profiles submitted by service providers, and curating existing content to ensure its accuracyResponsibilities include:- Publishing profiles submitted by new service providers- Evaluating service providers according to our client's methodology and guidelines- Use basic internet searches to verify company information- Determine the quality of content on a service provider's website- Use Google Forms and Sheets to enter and collect data- Curating new profiles:- Every day about 100 profiles are created on our client's website. It's the Profile Publisher & Curator's job to first determine if the profile is a fit for our client's by looking at the website and/or LinkedIn and making sure the profile is for a business service company- You'll need to make sure that all the office locations a company has added to their profile are offices that they actually have a delivery team in and if not they need to mark the profile accordingly- This position will verify the identity of people who try and "claim" profiles on our client's website- You will do some data entry and editing tasks when curating new and current profiles on our client's website- Curating existing profiles:- Ensure a company's locations on their profile accurately reflect both their offices and headcount- Ensure a company's services accurately reflect their services- Ensure those companies are still in business- Follow instructions clearly- Effectively use LinkedIn and other social media platforms- Operate comfortably within a CMS (e.g., Drupal, WordPress)- Operate comfortably within a CRM (e.g., HubSpot)- Knowledge of online platforms- Eager to learn new skills- Conduct basic online research- Advanced English skillsWork effectively under deadlines and be able to proactively check for work**Work Environment**:As the COVID-19 pandemic and the different levels of quarantine continue to threaten our future, what remains isour commitment to our people. We are committed to providing continuous employment to people, mostespecially to the ones severely affected by this pandemic. Our policy is our people first, and as such it is our goalto keep our employees safe during these uncertain times.To maintain a safe work environment at all our locations, we are continuing to take these safety measures on-site:- Mandatory use of Personal Protective Equipment- Sanitizing, disinfecting, or cleaning procedures in place- Social distancing guidelines in place- Divided work stations- Remote interview process- Virtual meetings
Job Title
Profile Publishing & Curation