Job Details Job Title: Especialista de Control de Asistencia / Time & Attendance Specialist Location: MEX Job Summary This position is responsible for the accurate and efficient control of operational Time & Attendance processes across the organization. The role focuses on monitoring workforce attendance, generating insights through metrics and reporting, and identifying trends that support decision-making and labor cost control. The ideal candidate has strong experience in managing attendance operations has a solid background in operational workforce management processes and plays a key role in safeguarding legal compliance and operational efficiency. Job Responsibilities • Collaborate with HR, Operations, and Payroll teams to support workforce management and compliance monitoring through reliable attendance data. • Implement and maintain monitoring and control mechanisms to ensure the correct application of attendance policies, identifying deviations and proposing corrective actions. • Generate detailed and periodic reports on attendance metrics (absenteeism, punctuality, overtime, etc.) for the different areas, facilitating trend analysis and informed decision making. • Track, validate, and escalate attendance-related incidents to ensure timely and accurate payroll inputs. • Monitor and analyze attendance KPIs and generate periodic reports to support operational visibility and issue resolution. • Serve as the main point of contact for Time & Attendance operational matters, representing local team needs and ensuring alignment with HR and business objectives. • Continuously review attendance processes to identify improvement opportunities and standardize best practices. • Maintain clear documentation of processes, controls, and reporting flows to ensure continuity and transparency. • Ensure adherence to internal policies and procedures related to attendance management. Qualifications and Competencies • Bachelor's degree or similar education in HR or Administration. • At least 3 years of proven experience in Time & Attendance. • Proven Team leadership ability. • Ability to work with highly skilled professionals • Above average planning, communication, problem solving and facilitation skills • Strong positive, service-oriented attitude • Ability to work under deadline pressure and straight commitment with financial and budget targets. • Strategic and analytical thinking, able to develop new concepts and contribute with new ideas to solve them quickly. • Experience with (HR) master data concepts. • Ensure HR operational processes and systems are meeting required standards in terms of internal business partner's satisfaction, legal and Swissport requirements. • Desirable fluent in English, as the corporate language. • Dayforce HCM experience is a plus.
Job Title
Especialista de Control de Asistencia