Job Title

The Business Development Officer is in charge of attracting, maintaining, retaining and growing the relationship that he manages with SME clients in his portfolio, offering a high value service on advising on segment products. Serves a consolidated client portfolio.**Responsibilities**:- Ensure compliance with the sales goals defined by the franchise, such as portfolio growth, cross-selling, attracting new customers and retaining current customers of its portfolio.- Link existing clients by performing needs detection to achieve a greater Customer-Bank relationship.- Offer a high value service.- Comprehensive advice to SME clients seeking to solve all the needs of the company, positioning the bank as the 1st option in all the products that the client can acquire.- Know and execute efficiently the campaigns and strategies defined by the franchise to boost sales growth.- Execute the action plans agreed with the Area Coordinator to ensure compliance with the sales plan.- Adequately scale deviations and action plans, generating effective communication with your immediate boss.- Comply with the controls and regulations established by the institution.- Visiting clients to understand opportunities for improvement and develop plans in line with the expectations of customers in the area, ensuring the NPS indexes defined at the franchise level.- Implement and influence in conjunction with your Coordinator in the design of action plans that ensure the achievement of the NPS goal.- Identify in a timely manner improvements in the service and escalate to its Coordinator.- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.**Qualifications**:- Previous experience in selling financial products.- Knowledge of financial products, especially credit to companies, sales techniques.- Excellent communication skills and management of objections with customers to achieve effective sales**Education**:- Bachelor’s/University degree or equivalent experience**Job Family Group**:Consumer Sales- **Job Family**:Consumer Business Development- **Time Type**:Full time- **Most Relevant Skills**Please see the requirements listed above.- **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.-- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._