Job Title: IT Support Specialist Description: This is a technical support role responsible for the day-to-day operation of IT systems, including hardware and software. The position involves providing hands-on technical assistance to end users, identifying and troubleshooting issues, and ensuring proper documentation of local IT incidents and tasks. Required Skills: Basic TCP/IP networking skills Windows Terminal Server end user support experience Mobile device support - iPhone Printer technologies Video conference & meeting room technology Dell workstation hardware MacBook hardware ServiceNow Key Responsibilities: Provide first and second level support and follow-up on IT systems Install software, desktop/laptop systems, and peripherals Off-hours contact for any IT-related issues Benefits: We offer a dynamic work environment with opportunities for growth and professional development. Our team is committed to delivering exceptional service to our clients and partners. About Us: We are a global organization that transforms lives through the power of technology. We empower our clients and partners to innovate, act nimbly, and create lasting and sustainable impact.
Job Title
Technical Support Professional