Job Title

Ellipse Solutions, LLC, a US-based Software Consulting company, is seeking an IT Support Specialist on a newly established Monterrey team to upkeep and improve Microsoft cloud-based infrastructure for internal use and for the global customer base using Microsoft Azure, Power Platform, Teams, Office 365 and other related solutions. If you are looking for an employee-centric, positive, stable, and dynamic work environment to commence and nurture your professional journey, este es el lugar prefecto para ti. Ellipse Solutions is a Microsoft Gold business partner and one of the top worldwide providers of Microsoft Dynamics 365 applications and services. Entering the IT market in Mexico is the new endeavor for the company experiencing continuous growth since 1995 and becoming the recognized industry leader. We take pride in being on the edge of technological advancements yet balance it with timely and efficient delivery as both a service provider and a software products company. Requirements: Excellent English communication skills for effective interaction with US-based internal team and US-based customers is required Hands on experience in provisioning, installation, configuration, and maintenance of the system hardware and software, and related infrastructure is required. Prior exposure to Microsoft Azure technologies and products, including Azure SQL, Azure Active Directory, Power BI, Power Apps, Office 365, and SharePoint is a big plus. Fundamental understanding of relational databases and basic DBA skills, specifically for Microsoft SQL Server is beneficial. Degree in Computer Science, Information Technology or other related fields is preferred. Solid English communications skills, both written and verbal, are mandatory. Responsibilities: As a member of the global infrastructure team a successful candidate will be involved in the following activities: Maintenance of Microsoft Office 365, Azure Active Directory, Teams, and SharePoint. Working with internal infrastructure, including deployment, configuration, and maintenance of the software and hardware components. Administration of Power Platform for the development of solutions utilizing Microsoft Power Apps, Power Bi, Power Automate. Troubleshooting of hardware and software issues reported by customers and internal personnel. Management of licensing and subscriptions policies for Microsoft products and services. Participation in continuous education including obtaining Microsoft products and technology certifications identified by the company. Additional Information: This is a direct-hire full-time position at our office in Monterrey, Mexico An excellent opportunity for professional and financial growth. Be a part of a seasoned, well established international company on the newly created Monterrey team in a productive and collaborative atmosphere. Exciting team building activities and events, camaraderie and teamwork are the staples of our organization. Training for Microsoft certifications. Recognized multiple times as a Best Places to Work Ellipse Solutions is an employee centric, international firm with offices in North America and Europe - consistent growth history since inception in 1995. Strong teamwork, collaboration and camaraderie are the staples of our organization. Benefits: Private medical insurance Food vouchers Paid vacations, holidays and sick days