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Join to apply for the Staff Services Partner role at BruntWork 3 days ago Be among the first 25 applicants Join to apply for the Staff Services Partner role at BruntWork What Does It Take to Be a BruntWork Staff Services Partner? Imagine this: You play a crucial role in bridging the Company, Clients, and remote staff to ensure seamless collaboration and operational success. With a strategic mindset, you focus on revenue growth while optimizing workflow efficiency. If you excel at managing remote teams, ensuring performance aligns with contractual commitments, and strengthening business partnerships, this role is for you. Job Highlights Professional Fee: approximately MX 12,500 - 14,000 per month Paid Hours per Week: 40 hours Schedule: Monday to Friday, this role requires flexibility to work one of the following shifts, based on business needs Work Arrangement: Work from home Candidates must have their own computer and reliable internet connection. You will be responsible for handling taxes and benefits independently. The professional rate depends on your performance in the application process. Perks: Enjoy a permanent work-from-home setup, immediate hiring, and a steady freelance opportunity with long-term stability and consistent work. Key Responsibilities Seamless Onboarding Monitor the Onboarding Pipeline to ensure smooth transitions at every stage. Guide staff on contract terms for clarity from day one. Collaborate with the Client Services team on the staff’s first day. Provide support to the onboarding team as needed. Operational Excellence Conduct first and third-month discussions with staff, offering necessary support. Address and document staff concerns professionally and promptly. Respond to staff queries through the Staff Services Helpdesk. Monitor, review, and approve staff time logs for each assignment. Collaborate with the Client Services team to maintain service quality. Identify and recommend process improvements to enhance efficiency. Stay informed on voluntary benefits available to independent contractors. Effective Offboarding Lead offboarding discussions and ensure proper notification. Guide staff through the offboarding process and coordinate with the offboarding team. Assist with post-offboarding concerns as needed. Other or Special Tasks Assist in preparing and monitoring client-requested reports. What We’re Looking For Minimum of 2 years of experience in remote staff management, HR operations, or a related administrative role Demonstrated experience in end-to-end onboarding and offboarding processes Proven ability to monitor staff time logs, conduct regular check-ins, and support employee engagement initiatives Strong organizational skills with a detail-oriented approach to documentation and follow-through Excellent written and verbal communication skills, especially when handling sensitive staff concerns Proficiency in workflow and project management tools (e.g., Zoho, HubSpot, , etc.) Ability to recommend and implement process improvements to enhance team efficiency and effectiveness Preferred Qualifications Experience supporting independent contractors or remote teams in a BPO or outsourcing setup Familiarity with client-facing collaboration and reporting tasks Immediate hiring Steady freelance opportunity with long-term stability and consistent work Full autonomy over taxes and benefits management 22325825061 Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Other Industries Staffing and Recruiting Referrals increase your chances of interviewing at BruntWork by 2x Get notified about new Service Specialist jobs in Mexico . Mexico City Metropolitan Area 2 weeks ago Senior People Business Partner, Security HR Business Partner - Remote Work | REF#181601 Regional Service Partner, LATAM, HR Shared Services HR Business Partner - Remote Work | REF#160697 Regional Service Partner, LATAM, HR Shared Services Mexico City Metropolitan Area 3 weeks ago Veracruz, Veracruz, Mexico MX$810.00-MX$3,200.00 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr