Job Title

Senior Business Development Manager - removed Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We support video game developers and publishers by offering a wide range of solutions: art, audio, testing, localization, and Player Engagement — one of our fastest-growing service lines. Player Engagement provides technical support, community management, and trust & safety services for AAA and Indie studios. Role overview We seek experienced Business Development Managers to drive sales of our service lines in 2025, focusing on Player Engagement services, including Player Support, Player Safety, our Helpshift ticketing platform, and Community Management. This fully remote role based in Europe involves leading strategic sales initiatives, building client relationships, and expanding our offerings, crucial for our growth and future shaping. Join us in leading gaming innovation with Keywords Studios! Benefits 2 days off per week Medical insurance after 3 months Retirement savings plan Grocery vouchers ($1,200) Recruitment process Apply with your updated resume If shortlisted, participate in an online MS Teams interview with a Talent Acquisition Specialist Potential second/third interviews with Team Lead or Operations Manager Receive an offer and join our team! Our process is fully online and remote. We review every application carefully and will contact you with updates. We encourage interested candidates to apply. Note: This position requires effective communication in English, both verbal and written, due to ongoing interactions with clients and team members outside Mexico. Experience & Requirements We are looking for candidates with skills in: Leadership: designing and implementing sales strategies, supporting account management, and ensuring client success Communication: representing us at industry events, collaborating across teams, and building relationships Business acumen: managing sales opportunities, contributing to client reviews, and fostering growth Analytics: following sales methodologies, producing reports, and tracking KPIs Ideal candidates will have: Proven experience selling player support, community management, safety services, and related platforms, preferably within gaming Success in managing client relationships and driving revenue Expertise in ticketing CRM, support tech, and automation solutions A collaborative approach working with cross-functional teams #J-18808-Ljbffr