Job Title

Job Summary We are seeking a Strategic Account Manager to consult, understand, and grow existing clients who have chosen HBX Group as their strategic travel partner. This role is pivotal in developing tailored strategies that align with each client’s unique business needs, driving mutual growth and profitability. You will lead client activation, optimization, and acceleration efforts, while fostering strong cross-functional collaboration and delivering a consistent, high-impact customer experience. Key Responsibilities Client Strategy & Relationship Management Develop and co-create annual client plans with joint targets and strategies. Conduct Quarterly Business Reviews (QBRs), monthly reporting, and regular meetings. Use data-driven insights to influence client decisions and internal stakeholders. Activation & Optimization Gain deep understanding of client operations across departments (tech, pricing, mapping). Promote adoption of HBX products and define shared success metrics. Create activation plans using Salesforce and Salesloft to onboard new clients or products. Analyze demand/supply trends and optimize client setup for distribution and pricing. Acceleration & Growth Identify new growth opportunities through insights and market trends. Build relationships across all levels of the client’s organization. Lead cross-functional partnerships and track progress against strategic goals. Turn clients into advocates through storytelling and use case creation. Required Skills Strategic thinking with a long-term client success mindset. Consultative selling and strong commercial acumen. Excellent storytelling, influencing, and negotiation skills. Strong project execution and adaptability to change. Exceptional communication skills across all levels. Analytical and numerical proficiency to translate data into insights. Growth mindset, curiosity, and integrity. Required Tech Skills Proficiency in Salesforce, Salesloft, and BI tools (e.g., Tableau). Strong command of Microsoft Excel and PowerPoint. General understanding of API functionality and travel tech platforms. Qualifications & Experience 8+ years in sales, client relationship management, or business development. Fluent in English and source market language (essential). Willingness to travel up to 30% for partner visits and meetings. Experience working in matrixed organizations and tech-driven environments. Existing network in travel, financial, or adjacent industries is a plus. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference