Job Title

Intake Specialist We are looking for anexperienced Intake Specialistfor our law firm with a strong record of excellent client service skills. We are seeking a professional who is an outstanding communicator, highly organized, and passionate about helping people navigate their legal needs. Our Intake Specialist Role is designed to be the first point of contact for potential clients—someone who listens carefully, gathers essential information, and helps connect individuals with the right legal professionals. This role is critical to ensuring that every client feels welcomed, understood, and supported from their very first interaction with our firm. Strong candidates may come from legal, customer service, sales, or call center environments, with a common thread of strong relationship-building, problem-solving, and a genuine desire to serve others. About our firm We are a fast-growing and innovative Law Firm in Texas that operates an established and highly regarded boutique practice.At our firm, we empower inmmigrants so they can have more opportunities to succeed in the United States. Our Intake Specialist is mission-critical to representing our brand, creating excellent first impressions, and helping us continue to make a very real difference in the lives of our clients. Why join us? You are a motivated professional who values the opportunity to WORK REMOTELY while still being part of a highly collaborative team. You want the satisfaction of connecting clients with top legal professionals who can help them solve important problems. You value competitive base pay and bonus opportunities that reward your performance and client care excellence. You are excited about professional growth opportunities within a fast-paced, expanding law practice. You appreciate training and development opportunities designed specifically for legal intake professionals. You look forward to robust benefits (PTO, extra bonus). Responsabilities Serves as the first point of contact for all potential clients, ensuring a welcoming, professional, and empathetic experience. Conducts intake interviews by phone, video, or in person to gather detailed and accurate client information. Evaluates client needs and matches them with appropriate legal professionals or trusted members of our professional network. Maintains detailed records of calls, inquiries, and case details in the firm's database to ensure accurate tracking and follow-up. Screens potential clients to determine eligibility and fit with the firm's services. Follows up promptly with leads and ensures seamless handoffs to attorneys or case managers. Supports business development by identifying referral opportunities and strengthening relationships within our professional network. Qualifications Education and Experience College degree preferred OR equivalent professional experience in client-facing roles. Demonstrated success in intake, customer service, sales, or related roles. Exceptional verbal and written communication skills with the ability to listen carefully and record information accurately. Strong problem-solving skills and the ability to remain calm under pressure. Excellent organizational skills and attention to detail. Strong interpersonal skills that build trust and positive client experiences. Compensation $15K tax free base and bonus $ available for conversations rate.