Job Title

The Amazon Customer Excellence System Team (ACES) has an immediate need for a Quality Control Engineer. The QCE plays an essential role within AMZL ACES. This position is responsible for overseeing and executing quality assurance and control (QAQC) processes throughout the processes of a package in the Last Mile Operations.Key job responsibilities • Ensure that all Standard Operation Procedures (SOP's) are up to date and available in Policy 2.0 at all times. • Standard Audit Tool (SAT) monthly coordination • Complete daily routines in the field of address data quality with the aim to improve delivery quality. • Perform audits, assessments and deep dives of field processes and procedures. • Use logical thinking, analytical & problem-solving skills to identify potential areas for improvement. • Communicate any quality problems or concerns that are impacting the customer experience.BASIC QUALIFICATIONS• Bachelor's degree in Engineering, Administration or similar with continuous improvement methodology knowledge. • B2+ English level • Strong understanding of quality control methodologies. • Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders. • Willingness to travel up to 20% of the time to various project sites across MXPREFERRED QUALIFICATIONS• Green belt certification (optional) • Engage multi-tasking in a fast-paced, high-energy environment • Support project improvement events to achieve business goals with short and long term results. • Offer feedback effectively related to Standard Process adherence • 2+ years of experience in quality controlOur inclusive culture empowers Amazonians to deliver the best results for our customers.