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Job Title


Operations SAP Key User


Company : Safran


Location : Querétaro, Querétaro


Created : 2025-11-29


Job Type : Full Time


Job Description

Safran is an international high-tech group operating in the fields of aeronautics (propulsion, equipment and interiors), space and defense. The mission: to contribute in a lasting way to a safer world, where air transport is increasingly more environmentally friendly, more comfortable and more accessible. Established on all continents, the Group employs 92,000 people for a turnover of 23.2 billion euros in 2023, and occupies, alone or in association, global or European leadership positions in the markets. Safran is committed to research and development programs that preserve the environmental priorities of the technological innovation roadmap. The Operations SAP Key User is on charge of the complete knowledge between the operation and the SAP system flow. He/She, is on charge of to be the main contact with operations and support areas included other key users, if there are any doubt or an error in the system or in the process. He/She, will have contact internally and externally, with the differents leaders or processes owners, with the objective to review or define new scopes, and also, share all of this changes or information to all the involved people in SAESA. Another dutties for this position, is to have common contact with support areas, to analyze data to generate indicators, to understand and to review SAP work flows and how the information in the different phases is flowing. Responsibilities Specific knowledge about the Operation and SAP process. Analyze and escalate errors or doubts in system Feedback to leaders and principals involved roles, when it detects the error root cause. Participation in different sessions about SAP topics with different leaders or teams in the Safran network. Help to different teams, to analyze information or SAP flows with the objective to create or automatize Indicators. If there are any error or issue that this role cannot attend, he/she will need to escalate these issues to technical field. Industrial Engineering, Manufacturing or Related.