Job Title

Join Mercier Consultancy as a Spanish Speaking Remote Support Specialist and experience the thrill of working in Greece with paid relocation! We are looking for a passionate professional who is fluent in Spanish and eager to provide top-notch support to our Spanish-speaking clients. In this role, you will assist clients with various inquiries and troubleshoot technical issues while enjoying the vibrant culture and lifestyle that Greece has to offer. This is an incredible opportunity to blend your career with a new adventure! ResponsibilitiesProvide exceptional remote support to Spanish-speaking clients through phone, email, and chat Troubleshoot and resolve technical issues promptly and effectively Document every client interaction and support case in our CRM system Guide clients on product features to maximize their user experience Collaborate with team members to address complex client requests Gather client feedback to inform service improvements Participate in training workshops to stay updated on product enhancements Requirements Fluent in Spanish and English, both spoken and written Strong communication skills with a dedication to customer satisfaction Experience in customer service or technical support preferred Excellent problem-solving abilities and attention to detail Self-driven and capable of working independently Desire to relocate and work in Greece while immersing yourself in a new culture Experience with customer support software and tools is an advantage Benefits Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel And More...