Job Title

Looking for a new opportunity to transform your career? We have an exciting role available for a Support Analyst in Queretaro. In this position, you will: Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms To succeed in this role, you will need: Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multitask, organize, and prioritize work At least 1 year of relevant work experience Advanced English required Benefits of Working with Us Contract without end date Salary paid 100% through payroll 12 days of vacation in the first year (increased days according to law) 30 days of holiday pay Major medical expense insurance Life insurance Monthly food allowance vouchers What We Look For We promote an inclusive culture and always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility to build a company that respects each person. Our motto is "Inclusion without exception". Join us and become part of a team that values diversity and inclusivity.