Job Title

**Job Title:** Boutique Manager This is a high-level leadership role responsible for driving sales, promoting the brand culture, and fostering a positive work environment. As the leader of the business, you will be expected to ensure goals are met, KPIs are achieved, and the highest quality standards are maintained. The ideal candidate will have excellent communication skills, strong knowledge of luxury standards, and the ability to lead a team to success. They will also be commercially astute, with a sound knowledge of sales figures, sales potential, and competition. Key Responsibilities: Achieve sales budget & revisions, motivating the team to achieve sales targets, and promoting the boutique's goal Develops and implements strategic sales plans to achieve the boutique's targets, in alignment with broader company objectives Monitors monthly sales targets and KPIs, and strategizes plan for achieving monthly and yearly KPI's Listens to sales team to liaise feedback to Directors Collaborates with Buying and Planning and Inventory to discuss appropriate stock levels to achieve targets Stays abreast of and keeps the team up-to-date on all Product Knowledge trainings Sets example for exceptional customer service, ensuring Client Advisors exude the CL spirit and ability to conduct our selling ceremony with every single customer in every encounter Requirements: Bachelor's degree 8 + years of experience in Boutique Management or similar role Must be able to perform the physical elements of the job, including, but not limited to, carrying boxes, standing, and using a step ladder Demonstrates proficiency with multiple online tools/ Apps Strong knowledge of computer programs Sales committed: take appropriate actions on a daily/weekly basis to ensure the store goal is met Customers committed: has a natural charisma and is able to develop a strong relationship with VIP customers Commercially astute – sound knowledge of sales figures, sales potential and competition. Ability to work a schedule that meets the needs of the business; could include overnight, evening, weekend, holiday and call in shifts Additional language is a plus Exudes a 'no task is too big or too small' attitude About Us: We are a global luxury brand leader when it comes to shoes for women and men and leather goods. We are renowned for our iconic red sole and strive to create a culture of individuality and creativity within our brand. We live by our values: We are down to earth – we stand with authenticity, integrity and respect We have passion – we drive our business with agility, commitment and care We have happiness in all that we do – we collaborate with positivity, open-mindedness and fun We work with inspiration – we envision the future with confidence, creativity and freedom Culture Fit: We celebrate individuality and allow the freedom to have responsibility, autonomy and creativity within your role. Our colleagues have in common the passion and dedication to our Brand, and its continued success.