Job Title

Job Description The ideal candidate is someone who loves engaging with people and proactively solving problems. This role involves converting customers into passionate advocates. Customers will be communicated with via phone, email, and chat to resolve their queries and concerns. The candidate will provide expert advice on product, pricing, and availability, showcasing their knowledge and understanding of the product offerings. Internal departments will be collaborated with to meet customer needs and ensure a seamless experience. Data entry tasks will be performed in various platforms as part of this role. Required Skills and Qualifications Excellent Communication Skills: The ability to communicate effectively with customers, both verbally and in writing, is crucial for this role. Problem-Solving Skills: The ideal candidate should be able to identify and resolve issues efficiently, ensuring customer satisfaction. Knowledgeable about Product Offerings: A good understanding of product features, pricing, and availability is essential for providing expert advice. Collaboration and Teamwork: Working collaboratively with internal departments is vital for meeting customer needs and ensuring a seamless experience. Data Entry and Administration: Proficiency in data entry and administration tasks is necessary for performing duties in various platforms. Benefits The role offers a unique opportunity to work with a dynamic team, contribute to customer satisfaction, and grow professionally. Others We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering excellent customer service and have the required skills and qualifications, we encourage you to apply for this exciting opportunity.