Job Title: IT Support Specialist About the Job We are seeking a highly skilled and proactive IT Support Specialist to join our team in Guadalajara. This is a dynamic role that combines technical support with occasional client service support, ideal for someone who enjoys both troubleshooting and assisting people. Key Responsibilities Provide hardware and software troubleshooting for staff equipment. Set up and configure computers for new hires. Create user accounts and profiles on required company platforms. Install, update, and maintain necessary software and tools. Track and support basic IT inventory. Client Service Support Assist the legal team when needed. Provide excellent customer service to clients during intake processes. Support additional office tasks as assigned. Requirements Fluent English Experience in computer systems, IT support, or technical assistance. Ability to diagnose and solve common software/hardware issues. Strong organizational skills and attention to detail. Willingness to support non-IT tasks as needed. Proactive and service-oriented attitude. Availability to work on-site in the Chapultepec area, Guadalajara. Benefits Mexican legal benefits Opportunity to grow and work in a dynamic and supportive environment. Hybrid responsibilities that allow you to grow in both IT and client support areas. Location On-site position in Chapultepec, Guadalajara, Jalisco.
Job Title
Tech Support Associate