Job Title

Job Overview We are seeking a highly skilled and experienced Field Service Engineer to join our team in Mexico City, Mexico. The successful candidate will be responsible for the preparation, execution and reporting of installation and maintenance activities, as well as solving all level errors within the systems provided to customers. This is an exciting opportunity for a talented professional who is passionate about delivering exceptional customer service and support. Key Responsibilities: Perform Installation, repair and maintain the products and system equipment at customer site. Troubleshoot all level problems on site or remotely and provide root cause analysis. Perform in-house repairs. Perform any field service and create oriented sales opportunities and maintain a confident customer relationship. Provide technical support to or work with local channels for customer issues or sales opportunities. Communicate with local or oversea supply chain about the customer issues. Make pre-job planning package prior to deployment to site. Submit detailed service reports and expense reports and perform administrative functions relating to billing and records. Comply with all applicable compliance, quality, environmental, health and safety regulations. Requirements: To be successful in this role, you will need to have: Experience of supporting automated systems with a sophisticated level of electro-mechanical skills. Experience with electrical schematics/wiring diagrams. Skilled in the use of standard electrical test instruments. Mechanical/Electrical/Electro-mechanical Engineering Diploma or equivalent. Familiar with machining and assembly process. Good relationship with customers to solve field problems and satisfy customers. Benefits: This role offers a competitive salary and benefits package, including: Opportunity to work with a leading organization in the industry. Professional development and growth opportunities. A dynamic and supportive work environment. How to Apply: >