Customer Service Representative Job Description We are seeking a motivated problem-solver and multi-tasker who can actively engage with customers while providing them with the best solutions. Job Description: As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. You will work closely with our team to resolve customer complaints and concerns in a timely and professional manner. Required Skills and Qualifications: To be successful in this role, you must have: A high school diploma or equivalent At least one year of proven experience in customer service or client services Advanced proficiency in English (written and verbal) The ability to work in a fast-paced environment and meet deadlines Excellent communication and interpersonal skills Benefits: Our company offers a comprehensive benefits package, including: Life insurance Health insurance Dental plan 12 days of vacation (increased according to law) 25% prima vacational 30 days of Christmas bonus $590 pantry vouchers (delivered on a card) TCS Cares – free professional helpline (24x7) that provides psychological, legal, social, and financial assistance TCS Learning Portal access – online courses and live trainings International experience opportunity Bring Your Buddy – special bonus for each successful hire you refer Gems – recognition for performance Xcelerate – free career mentoring platform PTU (profit sharing - as per law) Others: Our company values diversity and inclusion in the workplace. We are committed to creating a positive and supportive environment for all employees.
Job Title
Motivated Customer Support Professional Wanted