Job Title

Technical Support Specialist Role Our organization is seeking a skilled Technical Support Specialist to join our team. In this role, you will provide critical support for the test process, ensuring that all equipment operates efficiently and effectively. Key Responsibilities: Assist Test Engineers in commissioning new test equipment, ensuring seamless integration into our operations Provide technical assistance to colleagues on the same shift, fostering a collaborative environment Offer line support to manufacturing teams, resolving issues promptly and minimizing downtime Escalate unresolved issues to Test Engineers, guaranteeing prompt resolution Train operators on safe and effective use of test equipment, promoting a culture of safety Generate daily reports of line issues, enabling data-driven decision-making Sources spares from cost-effective suppliers, optimizing resource allocation Perform other duties as assigned by management, demonstrating adaptability and flexibility Requirements: Knowledge and Skills: Effective communication skills, with ability to present information and respond to questions from diverse stakeholders Ability to define problems, collect data, establish facts, and draw valid conclusions Advanced PC skills, including training and knowledge of software packages Ability to write simple correspondence and comprehend visual aids Basic mathematical skills, including addition, subtraction, multiplication, and division Ability to read and comprehend instructions, short correspondence, and memos Graphical interpretation skills Benefits: This role offers opportunities for growth, development, and professional advancement. Our organization values teamwork, innovation, and customer satisfaction.