Job Title

Position: On-Site Intake Specialist Location: 100% on-site in Chihuahua (remote or hybrid not available) Role Overview: Join our team as the first point of contact for potential clients. This role suits someone who thrives in fast-paced settings, enjoys helping others, and balances empathy with efficiency. You'll manage inbound inquiries, collect client data, and ensure smooth client onboarding. Responsibilities: • Handle inbound calls and respond to client inquiries professionally and empathetically • Accurately collect and input client information into internal systems • Prioritize and manage multiple urgent tasks effectively • Follow up with clients to complete intake forms and clarify information • Maintain organized, up-to-date records of client interactions • Collaborate with team members for seamless client onboarding • Use CRM, scheduling, and communication tools to manage workflows • Stay calm under pressure and adapt to changing priorities • Maintain a courteous, client-focused tone in all interactions Skills & Qualifications: • Strong communication and customer service skills • Highly empathetic with a client-focused mindset • Ability to multitask, prioritize, and remain calm under pressure • Organized, detail-oriented, and strong time management abilities • Comfortable managing calls and documentation simultaneously • Experience with intake processes and data entry • Familiarity with CRM systems and scheduling tools • Goal-driven and proactive • Previous experience in customer service, sales, or administrative roles is a plus Additional Notes: • Prior experience as an Intake Specialist is strongly preferred • Candidates must be fully comfortable working 100% on site in Chihuahua $1,100 - $1,100 a month