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Esta es una propuesta de Job Description (JD) para la vacante de Product Owner (Digital Channels) . He adaptado los puntos clave que mencionaste, dándole un enfoque profesional y orientado a resultados, resaltando los dos años de experiencia en canales digitales. Job Description: Product Owner – Digital Channels Role Summary The ideal candidate is always looking for ways to improve a product or service to make it better, faster, and more user-friendly. You are responsible for producing technology solutions from concept to delivery that satisfy customer needs in alignment with our overall strategy. As a Product Owner for Digital Channels, you will lead the evolution of our web and mobile platforms, ensuring a seamless and high-quality user experience. Responsibilities Product Evangelism: Serve as a product expert, product evangelist, and the primary "voice of the customer" within the development team. Backlog Management: Own, prioritize, and maintain the product backlog, ensuring user stories are clearly defined and aligned with business goals. Cross-Functional Collaboration: Work cross-functionally with UX/UI, Engineering, and Marketing to gather requirements and customer feedback while communicating clear priorities. Prototyping: Create mockups and low-fidelity prototypes to assist with development and validate ideas before full-scale production. Data-Driven Decisions: Analyze product metrics and KPIs to understand customer behavior and product performance, using these insights to drive future enhancements. Stakeholder Management: Manage expectations of internal and external stakeholders through frequent updates and transparent roadmap communication. Shutterstock Explorar Qualifications Education: Bachelor's degree or equivalent experience in Information Technology, Computer Science, or a related field. Experience: * 3+ years of total experience in project or product management. At least 2 years specifically focused on Digital Channels (Web, Mobile Apps, E-commerce, or Self-Service Portals). Methodology: Strong experience working in Scrum or Agile environments. Communication: Excellent written and verbal communication skills in English, with the ability to translate complex technical concepts into business value. Analytical Skills: Proficiency in using analytics tools (e.g., Google Analytics, Adobe Analytics) to track and report on product health. Certifications (Plus): CSPO (Certified Scrum Product Owner) or similar certifications are highly valued. Core Skills Stakeholder Alignment & Influence. Customer Journey Mapping & UX principles. Technical Acumen (understanding of APIs, Cloud, and Frontend frameworks). Strategic Thinking & Impact-based Prioritization.