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Job Post: Medical Sales Representative (Spanish-English Bilingual) Job Code:[SL-VD] Position Type:Full-Time (40 hours per week) Work Hours:9:00 AM – 5:00 PM CDT Work Days:Monday – Friday Salary:Starting at $6 per hour (depending on experience)About Our ClientOur client is a growing U.S.-based dental group committed to delivering high-quality dental care with a patient-centered approach. The team is passionate about building trust with patients, providing excellent customer service, and helping more people access the dental care they need. With a strong emphasis on communication, efficiency, and professionalism, they leverage technology and teamwork to provide a seamless patient experience.About the RoleThey are looking for an experienced and bilingual Medical Sales Representative (Spanish-English) to join their remote team. This position is ideal for a motivated self-starter with a proven background in sales, cold calling, and appointment setting. The role requires excellent communication skills, attention to detail, and a genuine passion for helping patients get the care they need.Note: Experience as a Dental Virtual Assistant (VA) is a strong plus.Key Responsibilities:Make outbound sales and cold calls to engage leads and convert them into booked appointments Respond to patient inquiries via phone, email, chat, and text professionally and empathetically Manage appointment calendars, reschedule appointments, and handle inbound calls Organize and prioritize email and text communications, including newsletter delivery Maintain an accurate pipeline using CRM tools and track progress against KPIs Understand and communicate the benefits of dental services and overcome objections Support lead qualification, follow-up, and marketing campaign tracking Requirements Required Skills & Qualifications:Communication & Interpersonal SkillsBilingual: Fluent in both Spanish and English Excellent verbal communication and active listening skills Strong customer service mindset with a calm, patient, and empathetic approach Persuasive and confident in converting leads into appointments Clear and professional written communication via email and textTechnical & Organizational SkillsCRM proficiency and experience using VoIP phone systems Familiarity with dental scheduling software (Open Dental, Dentrix, Eaglesoft preferred) Strong organizational skills and ability to manage multiple tasks Basic understanding of dental terminology and insurance (a plus) Knowledge of HIPAA compliance and secure patient data handlingSales & Marketing SkillsSkilled in lead qualification, nurturing, and follow-up Comfortable aligning messaging with marketing campaigns Able to track and record lead sources accurately for reportingBasic requirementsMust be highly proficient in both spoken and written English and Spanish, as this role requires clear Spanish–English bilingual communication. Must have relevant work experience Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] Must be available for video meetings with your camera on (when needed)Technical requirementsDevice: Reliable laptop or desktop computer. Internet: High-speed connection (minimum 10 Mbps). Audio: Noise-canceling headset. Video: Webcam for virtual meetings. Workspace: Quiet, professional environment Benefits Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.