Job Title: a Technical Support Specialist role in a dynamic work environment We are seeking an experienced and skilled Technical Support Specialist to join our team. This is a fantastic opportunity for individuals who thrive in fast-paced environments, enjoy problem-solving, and possess excellent communication skills. Serve as the primary point of contact for users requiring technical support via phone, email, or other channels. Navigate through complex issue escalation processes efficiently. Troubleshoot common hardware, software, and network issues using documented procedures and knowledge base articles. h2 Required Skills & Qualifications: n• Bachelor’s degree in Computer Science or related field;• Minimum 1 year of experience providing top-notch customer service;• Expertise with IT Service Management (ITSM) tools such as ticketing systems ;u vivykkvegkgxcwwv); A/undveded_HDIstrayers ensarea. 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Job Title
Customer Support Professional