Join Epson’s Customer Account Service Team—the central hub for supporting our customers and internal partners, ensuring smooth, accurate, and on-time order delivery from start to finish.What You’ll DoManage customer orders in SAP from receipt to delivery.Resolve order issues by working with credit, sales, and logistics teams.Provide proactive updates to customers on order status, shipments, and returns.Respond to inquiries via phone, email, or chat within set timelines.Maintain accurate customer records and process credits, debits, and RMAs promptly.Collaborate across departments to improve processes and customer satisfaction.What We’re Looking ForExperience: 2+ years in customer order services with SAP (order fulfillment focus).Skills: Excellent communication, attention to detail, problem-solving, and multitasking.Mindset: Customer-focused, proactive, and adaptable.Language: Strong English and Spanish communication skills (written and spoken) to collaborate effectively with global teams and customersWhy Join Us?Be part of a global brand known for quality and innovation.Collaborate with international teams and customers.Professional growth opportunities.If you’re ready to deliver excellent service and make an impact in a global company, apply now and bring your skills to Epson!
Job Title
Customer Account Services Representative