About this role Service Delivery Manager Analyze and manage a team of +50 service desk agents to ensure seamless delivery of services. We are looking for an experienced professional with excellent leadership skills to oversee our service desk operations. In this role, you will be responsible for analyzing workflows, streamlining processes and implementing solutions that drive efficiency. Your strong analytical mindset will help identify areas where improvements can be made while developing strategies to enhance customer satisfaction.
Job Title
Delivery Operations Expert