Job Title

Key Responsibilities As a Field Service Technician , you will ensure that our systems operate at peak performance while maximizing customer uptime. Installation & Commissioning: Lead the installation and commissioning of new systems (projects typically ranging from a few days up to 4 weeks), ensuring delivery within the agreed scope, schedule, and budget. Advanced System Expertise: Install, troubleshoot, and repair complex mechanical equipment , including hydraulic systems (up to 3,000 psi) and ultra-high-pressure fluid systems (up to 120,000 psi). Work with intensifiers, variable pumps, filtration systems, and related mechanical assemblies. Controls & Electrical Support: Diagnose and repair mechanical-electrical systems , including electrical components ranging from 24VDC to 480VAC, as well as control systems such as PLC, HMI, and SCADA (e.g., RS Logix5000 / ControlLogix). Preventive & Emergency Maintenance: Perform scheduled preventive maintenance (PMs) and respond effectively to emergency or unplanned service calls to minimize customer downtime. Documentation & Reporting: Prepare and submit accurate inspection reports, service reports, time sheets, and expense reports in a timely manner. Customer & Team Interaction: Serve as the primary on-site technical contact, providing clear communication, technical consultation, and quality reviews for customers. Collaborate closely with internal engineering and project management teams to resolve complex  Basic Qualifications Technical Background: We are open to professionals with experience in: Mechanical trade (master or advanced level) Mechanical, electrical, or mechanical-electrical systems Mechanical equipment maintenance and repair Hydraulic systems Industry Knowledge: Experience with High Pressure Processing (HPP) systems is desirable , but not required . HPP is a highly specialized field, and structured training will be provided. Experience: Experience as a Field Service Technician is preferred, particularly with high-value, complex capital equipment. Education: Associate of Science (AS), Associate of Applied Science (AAS), or an equivalent combination of education and hands-on experience. Location: Remote position based in Mexico — preferably Puebla , though candidates may live anywhere in Mexico, provided they are located near an airport to support frequent travel. Travel: Approximately 90% travel , both domestic and international, with assignments lasting up to 6 consecutive weeks . Availability: High availability for frequent and extended travel is required. Driver's License: Must hold a valid driver's license and be able to operate a vehicle. English Level: High proficiency in English (spoken and written) is desirable. Technical Skills: Ability to read and interpret electrical and mechanical CAD drawings, P&IDs, flow diagrams, and hydraulic schematics. Ability to read and interpret PLC ladder logic is a strong plus. Experience using precision measurement tools. Industry Experience: Previous experience in a food processing or industrial manufacturing environment is desirable. Soft Skills: Proactive, self-driven, able to work independently, meet deadlines, and communicate clearly with customers and internal teams. Nice to Have: U.S. Visa .#LI-DG1