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Job Title


Willow Ambulatory


Company : HCLTech


Location : Monterrey, Nuevo León


Created : 2026-01-31


Job Type : Full Time


Job Description

HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion. We have an opportunity for you as Epic Willow Inpatient and Retail Analyst Willow Ambulatory Job Description Supports and optimizes Epic Willow modules for inpatient and retail pharmacy workflows. Ensures safe medication management, system enhancements, and regulatory compliance in collaboration with pharmacy, clinical, and IT teams. Key Responsibilities: Provide operational support for Willow Inpatient and Ambulatory modules. Troubleshoot medication ordering, dispensing, and inventory issues. Configure medication records, formulary, order sets, and decision support rules. Manage interfaces with Pyxis, Omnicell, and wholesaler systems; support HL7 messaging. Participate in upgrades, testing, and workflow validation. Document configurations and validation results per IT standards. Required Qualifications: Bachelor’s in Pharmacy, Health IT, or related field (PharmD/RPh preferred). Epic Willow Inpatient Certification (required); Willow Ambulatory preferred. 4–8 years of Epic Willow support experience. Knowledge of pharmacy workflows, inventory management, and regulatory standards. Familiarity with Epic Hyperspace and interface engines (Bridges, Cloverleaf). We offer a competitive package that includes Life insurance Major Medical Expenses Insurance Minor Medical Expense Insurance Savings Fund 13% (up to MXN $4,293 monthly) Food vouchers 10% (up to MXN $4,400 monthly) 30 days as Christmas Bonus 12 days of vacation in the first year, increasing 2 days as dictated by law. Additionally, we provide continuous training and development opportunities to help our employees achieve their professional goals. If you're interested, send us your resume in English to and apply here For latest updates, follow our page: