Job Title

Operations Manager – Short-Term Rental OperationsLocation/Onsite: Remote - Part-Time - 20–25 hrs/week - Wednesday–Sunday Schedule Our client is seeking an Operations Manager within the short-term rental (STR) and property management space to join their growing remote operations team. This role supports a multi-region vacation rental portfolio and plays a critical role in keeping day-to-day operations running smoothly, efficiently, and profitably. Do you enjoy fixing broken processes instead of just putting out fires? Are you confident managing virtual assistants, vendors, and maintenance workflows in a fast-paced environment? Do you take pride in building systems that scale? If so, this may be the perfect Operations Manager opportunity for you. Keep reading to learn more. The Perks! Compensation: Starting at $800 USD per month, with compensation increasing to $1,000–$1,200 USD per month as the role transitions from part-time to full-time. performance-based bonus potential remote flexibility influence over a growing luxury brand part-time work with the ability to grow to full-time A Day in the Life of the Operations Manager In this role, you'll act as the operational "filter" for leadership, resolving issues before they escalate, optimizing workflows, and holding teams accountable. You'll oversee virtual assistants, review maintenance spend, and ensure remains the single source of truth. Your work directly supports scalable growth, operational excellence, and a better experience for both guests and internal teams. Responsibilities include: Manage and audit a pod of Virtual Assistants to ensure strict KPI adherence and 15-minute response times Resolve the majority of daily operational issues and maintenance escalations without CEO involvement Review and approve regional maintenance quotes and invoices to control costs Build and maintain a vendor bench of reliable backup contractors in each market Design and manage a quarterly preventive maintenance calendar to reduce emergency repairs Identify, propose, and implement at least one major process or workflow improvement per quarter Optimize and maintain boards, automations, and SOPs Lead a live virtual operations "command center" Wednesday through Sunday Enforce on-camera collaboration and TimeDoctor tracking during all shift hours Ensure accurate data entry and documentation across all operational systems Requirements and Qualifications: 1+ years of experience in property management in hospitality or short-term rentals Process-driven mindset with experience building and improving SOPs Excellent written and spoken English for guest and vendor communication Comfortable working on-camera in a fully remote environment Reliable high-speed internet and a professional remote work setup Availability to work Wednesday–Sunday (weekends required) Ability to start part-time (20–25 hours/week) with flexibility to grow into full-time About the Hiring Company: Our client operates a growing portfolio of short-term rental properties across multiple regions. They are known for their systems-driven approach, strong operational discipline, and commitment to scalable growth. The company values transparency, accountability, and continuous improvement in everything they do. Come Join Our Operations Team! Start by filling out this 3-minute, mobile-friendly application today. We look forward to connecting with you.