Job Title

Job Description The ideal candidate is a people person who thrives in environments where they can proactively resolve customer issues. Customers will be contacted via phone, email and chat to provide knowledgeable support and convert them into passionate advocates. Responsibilities: Maintain effective communication with customers through various channels, providing prompt and informed responses to their inquiries Analyze customer needs and work closely with internal departments to meet those expectations Data entry across multiple platforms will also be required of the successful candidate Qualifications At least one year's experience in a similar role would be highly beneficial for this position. Applicants without direct experience may still apply if they have relevant transferable skills such as exceptional interpersonal skills or strong analytical abilities . Excellent verbal, written, and interpersonal communication skills are crucial for success in this field. These attributes enable the representative to interact effectively with customers on the phone or via other digital mediums ,and create long lasting relationships by resolving problems efficiently . As we strive for excellence ,we expect our representatives t obe able multitask & prioritizework effectively resulting optimal results& deliver quality solutions promptly. In English language)