Job Title

At MezTal, we connect top Mexican talent with U.S.-based companies across industries such as Senior Living, Real Estate, Hospitality, and Technology. We focus on long-term partnerships, professional growth, and high standards of accountability and quality.Role OverviewT he Account Manager serves as a liaison between clients, employees, and the company. This role requires a passion for customer success, relationship management, and business growth. A successful Pipeline Manager is proactive, detail-oriented, is proficient in organizing and supporting a growing sales organization using HubSpot, and is dedicated to supporting customers while contributing to the company’s expansion. Requirements Key Responsibilities Client Relationship Management Build and maintain long-term, mutually beneficial relationships with clients and executives in the senior care industry. Own the Sales pipeline process in HubSpot and ensure timely follow up by sales leaders and company executives Respond to and nurture inbound leads to convert them into opportunities. Provide clients with accurate, valid, and complete information in a timely manner. Address and resolve customer concerns, ensuring appropriate solutions and timely follow-ups. Maintain records of customer interactions, process accounts, and manage documentation. Manage the HubSpot lead process from conferences and other meetings and will have the authority to manage the follow up with sales organization Identify new business opportunities by searching for facilities of existing corporate clients that are not using our products Proactively generate qualified leads through outbound outreach (cold calls, emails, LinkedIn, etc.). Work closely with the sales and marketing teams to develop lead generation strategies. Schedule discovery calls or product demos for the sales team. Meet and exceed weekly/monthly KPIs for outreach, meetings booked, and pipeline contribution. Administrative & Financial Oversight Collaborate with finance and accounting teams to ensure accurate and timely payments from clients. Handle administrative tasks, including sending agreements, updating the CRM, and supporting business development efforts. Travel as needed for business requirements and company needs in the United StatesOther Responsibilities: Assist with internal projects related to process improvement, reporting, or client engagement strategies. Participate in team meetings, strategy discussions, and training sessions to enhance performance. Support additional tasks as assigned to contribute to the overall efficiency of the department.Required Skills University educated in business, International Business or a related field Master fluency in English (reading and writing) 5 years’ experience working in sales, sales administration or customer-facing roles 3 years minimum working in international business, especially in companies in the United States Relationship oriented. Not call center oriented 2 years minimum experience managing sales and contact modules of HubSpot, Salesforce or other similar CRMs Strong computer/super user skills The position is hybrid - some days will be in the office and others can work from home Is self managed and does not always require direct supervision or instruction in order to be productive US Visa preferred Benefits Christmas Bonus : 30 days, to be paid in December. Major Medical Expense Insurance : Coverage up to $20,000,000.00 MXN. Minor Medical Insurance : VRIM membership with special discounts on doctor’s appointments and accident reimbursements. Dental Insurance : Always smile with confidence! Life Insurance Vacation Days : 12 vacation days. +Floating Holidays : 3 Cell Phone Reimbursement & Transportation Subsidy. Hybrid Scheme : Enjoy the best of both worlds, remote and in-office work. Multicultural Exposure : Work with operations within Mexico and the United States. MezTal Internal Events : Strike a healthy balance between your professional and personal goals. Exclusive Discounts : Benefits with different companies for being part of MezTal. Academic Agreements : Access to national universities and language schools. Career Growth : We will search for the best conditions for progres