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Job Title


Human Resources Director – Casino


Company : Black Mesa Casino


Location : San Felipe, Yucatán


Created : 2026-03-07


Job Type : Full Time


Job Description

The Human Resources Director administers the operation of all Human Resource aspects of San Felipe Pueblo Enterprises in accordance with management’s directives and professional and federal guidelines. Develops and implements goals and objectives for the Human Resource department. Ensures that all Human Resource processes are efficient, accurate, and compliant with all applicable standards, regulations, and laws. Responsible to oversee Facilities operations in cooperation with Facilities Operations Manager. Incumbent is responsible for overall supervision of all Human Resource department personnel. TYPICAL FUNCTIONS: Plan, organize, develop, and coordinate San Felipe Pueblo Enterprises Human Resource operations (e.g., recruitment, selection, training and development, disciplinary and grievance procedures, performance management, etc), policies, procedures, and operating systems according to San Felipe Pueblo Enterprises policy and accepted professional and legal guidelines. Ensure proper administration of safety policies workers compensation. Direct the adequate availability, training, development, and performance management of subordinate personnel. Develop, implement, and enforce uniform human resources management policies and procedures; advise San Felipe Pueblo Enterprise managers, directors, employees, and others concerning relevant HR laws, regulations, and practices. Develop and administer departmental budgets. Review and analyze information from reports, studies, projects and visits for immediate and long range program development and legal compliance; participates in top level management meetings involving the formulation and implementation of programs and policies. Investigate and resolve highly sensitive and confidential administrative and human resources management problems; confers with tribal officials, legal counsel, upper management, and others in resolving legal actions involving district courts or National Indian Gaming Commission. Performs business assessments of operations and staffing of various departments as requested by General Manager or Enterprise Board; makes recommendations concerning changes in organizational structure. Responsible for ensuring a properly maintained personnel file system. REQUIRED COMPETENCIES: Integrity / Honesty Customer Service / Client Orientation Teamwork Goal and Task Management Vision Advanced Knowledge of Personnel Functions All San Felipe Pueblo Enterprise employees must operate in an ethical manner by following all San Felipe Casino policies and procedures relating to cash transactions, handling, tracking, and proper behavior between staff and customers. Incumbent must conduct oneself above the appearance of doing something wrong. All San Felipe Pueblo Enterprise employees must be able to develop a clear understanding of customers’ needs and goals while maintaining clear communication with customer regarding meeting their expectations. Must follow through and respond to customers’ requests and inform them of action taken in a courteous, professional manner. All San Felipe Pueblo Enterprise employees must be competent in working effectively with division members and members of other divisions to resolve common issues or problems as well as listening and seeking others’ perspective on how to complete assignments. Keeps others informed and up-to-date about tasks, progress, or projects. Incumbents in this job need to be able to plan, prioritize, set goals, establish standards, coordinate tasks, show concern for deadlines, and track progress with respect to personal performance. Incumbent in this position must be able to successfully determine and initiate a course of action. Requires the consideration of multiple options, information sources, and development of contingency plans. Incumbent in this position must have the ability to gain an understanding of how an organization must change in light of internal and external trends and influences and the ability to act upon and energize others towards enacting the vision. Incumbent in this position must have advanced knowledge of principles, procedures, and techniques for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. MINIMUM QUALIFICATIONS: Bachelor’s Degree in Psychology, Business Administration, Human Resources, or a related field and four years general human resource management experience of which 2 years must be in a supervisory capacity; or an equivalent combination of education and experience. Extended working hours, including weekends, may be required. Must possess Class III Gaming License. DEPARTMENT: HUMAN RESOURCESSUPERVISOR: GENERAL MANAGER Application Submission You may submit a job application by filling out and submitting the following form. An asterisk(*) indicates a required field. You may submit your resume here: Are you at least 21 years old? Yes No Are you legally eligible for employment in the U.S.? (if hired, verification will be required by law.) Yes No Date available to start work Have you worked for us before? Yes No Are you employed at the present time? Yes No Are you enrolled in a federally recognized Pueblo/Tribe? Yes No Have you ever filed an application for a gaming licence? Yes No If Yes, indicate the jurisdiction and final determination of the application: was your licence or qualification status ever revoked, suspended or terminated? Yes No If Yes, explain: Do you have any relatives or significant others working with us? Yes No If so, what is their name and in what department do they work: EDUCATION Are you a High School Graduate/GED Certification? Yes No Any vocational/technical or college/university hours? Yes No If Yes, please list any hours completed, or degree(s) PRIOR EMPLOYMENT - Please list last seven years of employment Job Responsibilities: Reasons for leaving: Would you like to list another employer? Yes No #J-18808-Ljbffr